Category: Customer Support
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Open Source Support Ticket App – Brimir

Open Source Support Ticket App – Brimir

If you have a product or service and receiving support requests regularly, using a support ticket application is a "must" to handle them nicely. Brimir is a free and open source support ticket app that is built with Ruby on Rails and makes use of the Foundation front-end framework. The tickets can be ...

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Stable & Free PHP FAQ Application – phpMyFAQ

Stable & Free PHP FAQ Application – phpMyFAQ

F.A.Q. pages are the most standard way online for informing and guiding users to help them find the answers to their questions about the service/app. phpMyFAQ is a pretty stable and open source PHP F.A.Q. application that has many features for building a good F.A.Q. system. A powerful admin interface exists for ...

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Complete Solution For A User-Friendly Support System – Freshdesk

Info: This is a review of a paid app (which has a free version). For anyone or company who receives lots of support requests, just the e-mail is not enough to handle them successfully. Users want to track their support requests, support team needs an interface to work collaboratively and the management should ...

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Guide Users Better With Embedded Help System

For a good user experience, it is always a good idea to display a "how to" on a  web page that requires an action from a user. Embedded Help System is a wonderful jQuery plugin for creating visual and animated usage guides on a web interface. It can be easily added into any existing web page and can ...

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Free Privacy Policy Generator For Any Website & Business

For any website or business who collects data from visitors/customers, a privacy policy is must to disclose how the data will be used. GeneratePrivacyPolicy.com is a free online service which eases creating one quickly. It asks several questions from the name of the business and URL to the type of data collected ...

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